Even within the nationwide coverage area, there are several factors that may interfere with actual service, quality and availability, including the ability to initiate, validate and maintain an in-flight connection. In case of misuse or manipulation, any liability is rejected by the airline. The service works just like most wireless mobile broadband services on the ground.Īny liability for damage to the passenger caused by loss of information or data is rejected by the airline. Supported browsers include: Safari, Google Chrome, Windows Explorer (version 8 or above), and Firefox. In-Flight connectivity works with virtually any Wi-Fi enabled device that runs Android®, Apple®, Windows®, and Blackberry® platforms. Wi-Fi Onboard’s (formerly Gogo) Terms of Use & Privacy Policy.ĭelta's Terms of Service & Privacy Policy Voice service is not permitted nor supported. Use of the Wi-Fi Onboard (formerly Gogo) In-Flight Internet service is subject to terms of use available at. IMessage, Facebook Messenger, and WhatsApp are third-party software applications, and Delta is not responsible for their terms of use, functionality, or any damage to or incompatibility with your mobile device.Īdditional restrictions may apply. Note, logging in without your SkyMiles number via this method will limit the exclusive content and offers available on your flight.Ī capable smartphone is required to use Free Messaging. We will use the information you provide to confirm you are an existing SkyMiles Member and grant you access to Delta Sync Wi-Fi. If you are having trouble remembering your SkyMiles account information: Select “Having Trouble Logging In?” on the Delta Sync Wi-Fi log in screen. If you are not yet a SkyMiles Member, create an account for free on board and start enjoying Delta Sync Wi-Fi across multiple devices on aircraft equipped with Delta Sync Wi-Fi. If you are still having trouble, visit Need Help: SkyMiles while on the ground to recover your log-in credentials. Your SkyMiles number can also be found on the Fly Delta app in the SkyMiles section under the Account tab. To find your SkyMiles number: If you previously linked your trip to your SkyMiles account, your SkyMiles number will be displayed on your printed boarding pass. Unfortunately, the Wi-Fi Customer Care chat is unable to assist with SkyMiles-related questions. For SkyMiles help, please visit Need Help: SkyMiles.
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